是的，请在我们的支持页面输入序列号，以查找此产品的原始经销商。 您可以发送支持请求或查看经销商的联系方式，以便联系以获取支持、维修或保修请求。< />< br /> 请在分享您的支持请求后评价您的体验。评级电子邮件将在提交后的一段时间内自动跟进。确保维创能源非常密切地监控授权经销商的支持绩效。 ␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣

You can locate your serial number in the VictronConnect app, VRM portal or physically on the device, printed on a sticker. The serial number usually starts with "HQ".

If you don’t have your serial number, please follow the instructions on our support page under ‘don’t know my serial number’.

Victron Energy does not sell directly to customers, there is always a trained dealer involved who is also responsible for support, warranty and repairs. This also goes for customers buying from webshops such as Amazon or Ebay.

Look for the label ‘Sold by’ on the webshop or check the order confirmation to find the dealer's contact information. If you are still unsure, enter the serial number at our support page to find the original dealer for this product.

We always recommend choosing a Victron Energy dealer that best matches your current and future service & support needs and specialises in the type of application (eg. marine/vehicles). Find tips on how to find a dealer that matches your criteria and a list of local authorised professionals at ‘Where to buy’.

Enter the serial number at our support page to find the original dealer for this product.

The original dealer is responsible for handling support, warranty and repair cases. If for whatever reason it is impossible to work with this dealer, consider contacting a local dealer who fits your needs. Use our ‘Where to buy’ page to find a dealer that matches your criteria

通过在我们的支持页面上输入序列号，向原始经销商发送支持请求。 在我们的保修和维修页面上查找更多一般信息。

新分销商、经销商、原始设备制造商或安装人员可以联系您所在地区的当地Victron销售团队，了解哪些选择最符合您的需求。

在精心挑选的经销商网络的帮助下，Victron能源提供全球服务。我们努力确保您始终以最佳方式获得建议和服务。这就是为什么我们所有的经销商都经过培训，可以将您的确切需求转化为强大的解决方案。如需支持，请联系负责支持、保修和维修案例的原始经销商。原始安装程序也可能具有您的安装文档，如果安装连接到VRM门户，则在大多数情况下可以提供远程协助。< />< br /> 请注意，Victron Energy不直接向客户销售，总有一位训练有素的经销商参与其中，他也负责支持，保修和维修>><<。 请评价您与经销商的支持体验，评分电子邮件将在提交后的一段时间内自动跟进。确保维创能源非常密切地监控授权经销商的支持绩效。 ␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣␣